The BCS - Building Controls and Services, Inc. Staff

After founding BCS in June of 1985 as one man and a truck, Ken has presided over, not only a tremendous internal corporate evolution, but arguably the greatest technical transition in the history of the overall market. Over the years, Ken helped establish the culture and values that make BCS what is today, enabling the optimum blend of talent, youth, wisdom and enthusiasm to take it to the next level. Today, Ken champions our “Premium Customer Experience” initiative. As we often hear him say, “We can’t make payroll without it!”

James joined Building Controls and Services when he was 16 years old. He has been involved in every aspect of BCS since then including installation, project management, engineering and sales. He has maximized opportunities for BCS and grown the company by expanding our products and services offering. He is responsible for the overall day-to-day operations and business decisions of the company. He strategizes on the direction of the business and takes calculated risks to move the company forward. Listening to customers’ requests, offering exceptional customer service and adding energy efficient products has not only allowed for continued growth of BCS, but it has helped in building a more sustainable Kansas.

Todd has 26 years of experience in mechanical construction, project and operations management. As the Director of Operations, Todd oversees project scheduling and delegation of manpower and resources for projects. He works closely with the operations team to ensure proper training, quality work, excellent project management and clear communication internally and externally. Todd's strong communication skills, customer-centric point-of-view, patience and coolness under pressure ensure that all BCS jobs run smoothly to completion. Through years of experience, he's learned to listen, collaborate effectively, and manage numerous, complex, installation tasks simultaneously. Todd understands how to identify issues and address them head on. Communication is absolutely key. He is most proud of his management of the Strategic Energy and Maintenance Program at Hutchinson Regional Medical Center. The team replaced 400 terminal units, retrofit controls, upgraded the central plant all while the hospital continued to function fully with no downtime.

Brandon believes that to be successful, you must treat everyone you meet like they are your best customer. Fearlessly leading the sales team, Brandon understands customer needs and what it takes to develop solutions, whether by maintaining critical environment, supporting facility management or reducing energy consumption. While at BCS, Brandon has learned what real customer support looks like, and he does it well. Outside of work, Brandon enjoys his family and working with his hands.

Clint leads the team’s sales and customer service efforts. His comfort in working through difficult situations and bringing people together through exceptional communication have been an incredible benefit to BCS. Passionate and focused on growth through improving efficiency, and building relationships, he is constantly fueling the team’s fire. Outside of BCS, Clint enjoys spending time with his wife, Melanie, and their four kids: Braxton, Sienna, Aspen and Taylin. Together they enjoy being active outdoors, watching movies, and enjoying the thrill of traveling / exploring new places. Clint’s other hobbies include exercise, food (pizza and ice cream to be exact), live music, and an appreciation for architecture.

Doug’s 30 years of experience in the HVAC industry shows through in every interaction. His extensive knowledge has made him a vital addition to BCS. Doug’s ability to provide creative value-added equipment solutions for consulting engineers, contractors and owners has proven to be his greatest talent. Knowing that customers will continue to recognize and appreciate industry and systems knowledge motivates Doug to continually learn from and strive for development the HVAC industry.

Hannah is fluent in sign language, plays the harp and aspires to one day own a chicken farm. She enjoys restoring antique furniture, gardening and designing interior/exterior spaces with her “super handy” husband. A graduate of Wichita State University with a background in advertising and account management, Hannah heads the Human Resources and Marketing Department and engages in new business pursuits and brand development. She exercises her creativity while strategically streamlining sales and marketing processes. Aside from her excellent ability to articulate the needs and goals of a project, Hannah is an expert party planner and brings the offices together, providing entertaining office parties and customer events. At BCS, she has learned to embrace new challenges, no matter how daunting they may be. “The scariest part is just before you begin – the feeling you experience at the end is empowering.”

Clint leads the team’s sales and customer service efforts. His comfort in working through difficult situations and bringing people together through exceptional communication have been an incredible benefit to BCS. Passionate and focused on growth through improving efficiency, and building relationships, he is constantly fueling the team’s fire. Outside of BCS, Clint enjoys spending time with his wife, Melanie, and their four kids: Braxton, Sienna, Aspen and Taylin. Together they enjoy being active outdoors, watching movies, and enjoying the thrill of traveling / exploring new places. Clint’s other hobbies include exercise, food (pizza and ice cream to be exact), live music, and an appreciation for architecture.

Brandon believes that to be successful, you must treat everyone you meet like they are your best customer. Fearlessly leading the HVAC Controls team for Wichita and Kansas City, Brandon understands customer needs and what it takes to develop solutions, whether by maintaining critical environment, supporting facility management or reducing energy consumption. While at BCS, Brandon has learned what real customer support looks like, and he does it well. Outside of work, Brandon enjoys his family and working with his hands.

Brian is not afraid to get his hands dirty to solve a problem. As a former consulting engineer, Brian is a hard-working self-starter, focused on how all building systems work together. His role at BCS allows him to build long-term relationships as a trusted partner to help customers get the most out of their facility investments. Brian’s moto is “No challenge is too difficult that a solution can’t be found!” A BCS team member since 2001, he has used his experience and background to anticipate project specific needs and potential roadblocks for his customers. As a movie buff, Brian’s favorite movie quote is… well, there are just too many to count!

Construction at his core, Dane found his passion as a child working in his grandfather’s cigarette smoke- and sawdust-filled workshop. Throughout his career, Dane has learned to not only recognize details, but also to keep the big picture in perspective. Having a broad range of project experience, from furnaces to industrial chiller plants, Dane recognizes each project for what it is: the most important one to the owner. At BCS, Dane helps customers move energy around a building in the most economical, maintainable and efficient way using high-quality HVAC equipment. He comes into every project with an open mind to fulfill his goal of creating mechanical systems that most people don’t recognize because they work like they’re supposed to.

John joined the BCS team in 2011 after 20 years as a consulting engineer. Technically, John worked for BCS before 2011 as a college intern in the late 80’s and early 90’s. He returned with diverse experience through hundreds of projects in the healthcare, education, commercial and industrial building sectors. John tailors equipment solutions to enhance the performance of building mechanical systems, and he is genuinely passionate about helping his customers build their best facility. He prioritizes his customers above all else! Excelling in taking complex concepts and making them simple, John has the ability to boil them down to help others understand. After years in the industry, John has learned the importance of curiosity and patience to find difficult answers. No matter the complexity of the problem, the solution is often simple. Additionally, John has a beautiful family and enjoys spending time with them outside of work, particularly watching his kids run track.

Suited with a degree in Mechanical Engineering from Wichita State University, Lance excels in his position at BCS. He oversees the commissioning of projects and attends to customer needs that pertain to project development and solutions. Lance has learned that despite complicated systems, with the support of his coworkers, he is able to develop a solution that is best for the customer.

Previously a project manager for local mechanical and general contracting firms, Miles has a wide range of experience in construction. From working on energy and mechanical retrofit projects in schools, courthouses and hospitals to managing projects on surgery centers, big box retail stores and large outdoor recreational facilities, he's dealt with every kind of facility. Miles enjoys building relationships and finding the perfect solutions for building owners to improve and manage their facilities. Outside of the office, Miles stays busy chasing after his toddler, spending time with his wife, golfing, and cheering his Wildcats on to victory (EMAW).

Ron came to BCS with 29 years of mechanical contracting experience. Now, Ron has found a knack for building strong, personal relationships with customers. As an Account Executive, Ron sells HVAC accessories and promotes all that BCS does.

As the former Vice President of Sales at SecureNet, with 25 years of industry experience, being NICET Level IV certified in fire alarm systems and licensed as a master technician, Marsh brings vast knowledge of fire and security to BCS. Marsh assists in fire and security sales by working closely with contractors and end users. He is also a talented system designer and an expert in relevant codes. Marsh is happily married, a father of three and a grandfather of four.

A strong work ethic has been crucial to Jacob’s execution of quality work. His experience has given him vast knowledge of HVAC systems that translates into his duties of performing internal functions and producing accurate equipment selections. Jacob has shown a great ability to become self-sufficient in his constant pursuit of knowledge. While heavily involved in the engineering department at BCS, Jacob is equally as involved with his growing family.

Amanda is a hardworking and dedicated professional willing to go the extra mile, whether in her education or work. As an application engineer, she assists in designing and managing equipment projects. Her most valuable lesson learned so far is that communication is the key to success of any project.

Nathan is the conductor of our orchestra. Qualified with an engineering degree, he is a project manager in the equipment department. He makes sure his teams are executing projects, meeting deadlines and not just sitting around eating donuts. He excels in this position with exceptional patience, problem solving skills and calmness under pressure.

Always treat the customer right; without customers, we don’t have jobs. That’s Justin’s motto. Staying true to this has made Justin excellent in his position where he helps coordinate bids and communicate with contractors to accommodate to their needs. When he’s not satisfying his customers, Justin enjoys spending time with his wife and two young boys, watching or playing sports and enjoying their saltwater fish.

Brett’s HVAC career began in 1986 in the U.S. Navy, working on and operating high pressure steam boilers. He has excellent attention to detail, strong communication skills and a desire to deliver results for a successful project. Brett has led projects with energy-driven construction costs of over $100 million combined. Through innovative and common-sense approaches to energy conservation measures, Brett has saved clients over $75 million in combined electrical and natural gas savings. Brett spends as much time as he can with his children, which includes biking, swimming, playing video games, watching movies and attending many of their activities. He enjoys concerts, the theatre, golfing and home improvement projects. Brett is most proud of his family and watching his children’s senses of humor mature. He is honored by being a Dad!

Doug’s 30 years of experience in the HVAC industry shows through in every interaction. His extensive knowledge has made him a vital addition to BCS. Doug’s ability to provide creative value-added equipment solutions for consulting engineers, contractors and owners has proven to be his greatest talent. Knowing that customers will continue to recognize and appreciate industry and systems knowledge motivates Doug to continually learn from and strive for development the HVAC industry.

Madeline joined BCS in 2015 to ensure continued client success and strategic communications. Madeline currently manages all business development with our strategic partners to support the growth of BCS. She is passionate about delivering thought leadership content for the industries we serve and maintaining fruitful relationships with our customers. She is the face at most BCS events and stays up to date with industry trends. Madeline has experience with partner marketing strategies, account management, and executing multi-faceted media communications and strategic communication campaigns. She supports our Client Success Program to ensure project turnover occurs smoothly and that customers have the right tools to run their buildings successfully. Madeline believe it is critical that customers are receiving the support they need. Customers appreciate Madeline's positive attitude and commitment to ensuring long term success. When she’s not in the office, you can find her in the yoga studio or outside swimming, biking or running in preparation for one of her next triathlons.

Misty has 18 years of management and construction experience including five years in general construction, five years in electrical construction and eight years in low voltage technology. Despite her diverse experience, Misty’s focus and passion has always been in building automation (Direct Digital Controls), access control, security, CCTV, telecom and smoke control. Her many years in construction have developed professional skills in project estimating and engineering, project management, accounting, project coordination, marketing, business development and sales. Misty’s drive to see challenges transform into successful outcomes has helped her hone her professional strengths. Her strengths include problem solving, organization, maintaining a positive attitude, keeping a teamwork mentality, an attention to detail and communication. In her career, Misty has learned that every task, issue and problem can have a positive outcome if you apply a positive attitude and the proper amount effort to it. She believes that teamwork makes for successful projects and that there is more than one way to complete every task.

Matt believes that nothing is impossible and every problem is waiting for a solution; the relentless drive is 90% of the battle. His customers constantly challenge him with new problems. He is dedicated to finding the answers. Matt prides himself on being “The Guy” for his customers because of his dedication to customer service. His experiences have made facing challenges more comfortable, while his lifelong endeavor to learn sets him apart. Matt’s determination has led him to follow through on life goals and as a result, sometimes he’s rewarded a little extra. For example, Matt studied abroad in Germany with the sole intent to drink good beer and travel Europe; he did this and fell in love with a French girl, who is now his wife.

Working with engineers and mechanical contractors, Bob creates mechanical packages for various projects. He finds satisfaction through helping customers put together the best package possible. He has found his ideal work environment at BCS, where he can satisfy customers while growing professionally. Working over 7 years as a service Technician and a Testing and Balancing Technician, Bob is dedicated to continually improving and supporting the industry. Outside of work, he enjoys playing golf and rooting for his favorite sports teams.

Delivering solutions, not compromises. Chris Betts, an avid golfer, sports fanatic and family man, works by this motto. Coming from a background in kitchen ventilation design and sales, Chris is now an eager Equipment Sales Engineer, where he promotes, educates and supports customers. One of his greatest lessons from his time so far at BCS is learning how to look at projects from different perspectives to engineer solutions that lead to better outcomes.

Before coming to BCS, Mani gained vast experience working as an inside sales engineer and technician. Unlike many, Mani relishes in stressful environments because it allows him to maintain focus and efficiency for the task at hand. Mani gladly takes on any challenge that offers a learning experience, which is part of the reason he is currently enrolled in the MBA program at KU Edwards.

Beginning his career as a sheet metal worker, Jim showed great perseverance over the course of his career. In his 38 years in the HVAC industry, Jim has mastered the skill of covering the smallest of details while creating unique equipment applications to satisfy his customers. At BCS, Jim oversees Inside Design Application Engineers and project management personnel and assists Equipment Sales Engineers in equipment design and sales. Outside of work, he is devoted to his wife of 37 years, five children and five grandchildren.

Todd has 26 years of experience in mechanical construction, project and operations management. As the Director of Operations, Todd oversees project scheduling and delegation of manpower and resources for projects. He works closely with the operations team to ensure proper training, quality work, excellent project management and clear communication internally and externally. Todd's strong communication skills, customer-centric point-of-view, patience and coolness under pressure ensure that all BCS jobs run smoothly to completion. Through years of experience, he's learned to listen, collaborate effectively, and manage numerous, complex, installation tasks simultaneously. Todd understands how to identify issues and address them head on. Communication is absolutely key. He is most proud of his management of the Strategic Energy and Maintenance Program at Hutchinson Regional Medical Center. The team replaced 400 terminal units, retrofit controls, upgraded the central plant all while the hospital continued to function fully with no downtime.

A veteran at our company, Steve joined Building Controls & Services in 1989 as a service technician and has experienced a plethora of different positions since. Steve has a great knowledge and experience with building automation controls and mechanical service, previously serving as the Service Manager and Senior Account Executive. Customers appreciate Steve’s knowledge and excellent customer service. Steve has become a valuable asset to the BCS team, propelled by dedication and work ethic. His hobbies outside of work include backpacking in the mountains of Colorado and New Mexico, including 14ers, fishing with friends and traveling with his wife to wonderful destinations.

Joshua Lindholm has been in the HVAC industry for over a decade and has been with BCS since 2012. Josh received a Bachelor’s degree from Wichita State University, completed the apprentice program with the Local 441 Plumbers and Pipefitters Union and holds many certifications for HVAC Industry. His experience as a technician includes equipment ranging from split systems to industrial chillers and boilers. Since he joined BCS, Josh has become the LG Multi V MVP, LG DFS TSA, Aaon Service Specialist, LG and Aaon certified commissioning agent, representative and trainer. Since he was certified as a trainer, Josh has been working with contractors and customers to provide essential information for all the stages of construction projects. After the project is done, Josh works with the customers onsite and advises them how the system can best fit their needs and maintain the highest efficiency possible. From the installation of the equipment to customer training, Josh is working to educate others about the new age of HVAC equipment.

A project manager for five years, Sean’s professional strengths lie in his attention to detail and problem-solving skills. Sean coordinates all ordering, delivery, startups, owner training and warranty issues for Wichita’s HVAC department. Sean knows that fires don’t tend to put themselves out and swift, decisive action will reduce future flare-ups and collateral damage. You could call Sean our resident firefighter. Sean likes to unwind by playing video games or binge-watching TV shows on Netflix, especially Supernatural, The Walking Dead and Game of Thrones. But most importantly, he enjoys spending time with his growing family.

When he’s not at BCS, Seth spends time volunteering at his church, where his wife leads worship and he plays on the worship team. Seth’s organizational and procedural strengths allow him to provide the highest quality project coordination for the Building Automation Department to ensure excellence in job processes from start to finish. His career has taught him that it takes more than time and money to run a successful business, the quality of character in leadership and among employees is invaluable to its success.

Darren is a hardworking and dependable Design Engineer that thrives in taking challenges head on. His extreme attention to detail and organizational skills allow him to capture a customer’s needs while approaching every situation with an open, creative mind.

As a recent graduate from Kansas State University, Jake enjoys staying active and frequenting the local breweries in Wichita’s growing downtown area. He specializes in HVAC automation, which includes PLC components on new jobsites and integrating to old systems for future migration. Jake prides himself in being able to take on any challenge presented to him, which includes all the product lines at BCS and any new equipment the department wants to sell.

Tim has enjoyed the skills, knowledge and opportunities gleaned throughout his 18 years at BCS. Tim assists in the development of employee understanding of the BAS control systems operation. His confidence in providing solutions that exceed customer expectations comes from his success in overcoming any obstacle in his strive for greatness. His years of knowledge and experience allows him to achieve positive results in difficult situations.

Dedication to his work, providing creativity for every job and building strong customer relationships are attributes that make Aaron a valuable BCS team member. He provides submittals, digital graphics and support for the Building Automation Department. Backed by eight years of construction industry experience, he has fulfilled multiple roles inside of BCS and is eager to continue learning and growing. Aaron enjoys his work and being a part of the BCS family. He believes that the best job is one where every process is lined out to perfection, leaving only a successful and profitable experience.

A native to Kansas, Caleb graduated from Kansas State University with a degree in Mechanical Engineering and a minor in music. As a BCS Design Engineer, Caleb assists in the implementation of commercial HVAC control systems. This includes controls programming, installation management, technical support, and customer service. He strives to provide top-notch customer service through effective communication and creative solutions. His passion for helping others drives his dedication to do what it takes to get the job done right. Effective communication and work ownership are two practices necessary to cultivate long term success. Having one without the other will eventually lead to a negative outcome. Caleb's previous experience includes project management and the mechanical and hydraulic design of mass transfer equipment in the refining, chemical, petrochemical, and gas processing industries. Outside of the office, he spends time with his beautiful bride-to-be and church family - often playing guitar on the music team or helping with the student group.

Tim has vast knowledge and experience with building automation controls and IT. Customers appreciate Tim’s knowledge and excellent customer service. Because of his dedication and work ethic, Tim has become a valuable asset to the BCS team.

Tom works with customers to provide heating and cooling solutions utilizing LG and AAON products and provides onsite parts stocking programs. Working in wholesale for HVAC products for 29 years, Tom is an expert in his role as a Product Sales Manager. Tom was a firefighter Lieutenant for 17 years in Indiana and now fulfills his love for working with kids by coaching youth basketball and baseball teams.

A member of the parts team, Peter manages parts requests and orders while accommodating walk-in customers. He enjoys shooting sports and being outdoors. He is a member of the Derby Masonic Lodge. After eight years being a part of the BCS team, the most valuable piece of information Peter has learned is that no single person has all the answers.

Approaching her 8th year in the Fire and Security Industry, Christina coordinates all Fire & Security jobs, while assisting the sales and operations team. Throughout her career, she found that if you continue to work hard and push forward, you will reap the rewards. Outside of BCS, Christina and her 2 children enjoy volunteering in the Wichita community and around the state of Kansas as docents for historical sites such as Old Cowtown Museum and Ft. Larned. When she’s not volunteering, she and her family enjoy watching classic movies like Gone with the Wind and listening to their favorite artist, Frank Sinatra.

Ryan is an animal-loving, golfing, sports fanatic (with a large collection of sports memorabilia) responsible for maintaining and organizing BCS Parts Overland Park. Coming to us with a vast experience in retail public working, managing pet stores, and with six years of warehouse experience, we’re confident in Ryan’s capabilities to build strong relationships with customers and provide appropriate solutions for BCS Parts. Did we mention Ryan loves animals? He currently owns two dogs, a bird, lizard, snake and fish aquarium.

Nick excels at providing extraordinary customer service and paying attention to the details. He is very passionate about completing any task to the best possible outcome. In the ever-evolving facility equipment industry, Nick has learned that there is something new to learn daily and to never stop pursuing new knowledge. Before joining the BCS team, Nick inspected and repaired fire/smoke dampers for five years in over 100 hospital facilities across 13 states and has experience working in an HVAC distribution warehouse. Nick is married with two fur babies (a dog and a cat) and in his free time enjoys riding motorcycles and 4x4s, fishing, hunting, being outdoors and anything that gets his adrenaline pumping!

Chad pulls and stages orders for shipping, receives incoming shipments, and runs pickup and deliveries for the Wichita BCS Parts store. Equipped to support the part store’s fast-paced environment, he excels in attention to detail, teamwork, and punctuality. Born and raised in Wichita, KS, Chad joined the U.S. Coast Guard in 1998 and repaired ships for four years at Integrated Support Command St. Louis. As a member of the Emergency Response Team, he gained valuable experience for effectively delivering results in stressful, time sensitive situations.

Hannah is fluent in sign language, plays the harp and aspires to one day own a chicken farm. She enjoys restoring antique furniture, gardening and designing interior/exterior spaces with her “super handy” husband. A graduate of Wichita State University with a background in advertising and account management, Hannah heads the Marketing Department and engages in new business pursuits and brand development. She exercises her creativity while strategically streamlining sales and marketing processes. Aside from her excellent ability to articulate the needs and goals of a project, Hannah is an expert party planner and brings the offices together, providing entertaining office parties and customer events. At BCS, she has learned to embrace new challenges, no matter how daunting they may be. “The scariest part is just before you begin – the feeling you experience at the end is empowering.”

Camille enjoys international travel and practices the three M’s: mindfulness, minimalism and meditation. At BCS, her tremendous multitasking skills allow her to aid in accounting, human resources and marketing departments, although she is always happy to assist anyone in need. A quick learner and with a harmonic personality, Camille has cultivated solid relationships internally and externally and efficiently completes any task given to her.

Always maintaining a positive mindset, Tawny has learned an exceptional amount about the Construction and HVAC Community through working at BCS in the Accounting Department. Aside from her role at BCS, she’s passionate about her two dogs and the look on her coworkers faces when she walks in the door with her renowned baked treats.

Tracy works under our CFO with high end financials, monthly and quarter-end processing. As a recent empty nester, Tracy and her husband have been using much of their time renovating their house and taking care of their cat. Tracy’s get er’ done attitude provides excellence results, whether that’s handling BCS finances or caring for their cat.

Jennifer is always searching for ways to be more efficient, whether it is working in her garden, doing yoga or at work. As a key member of the Accounting department, Jennifer builds custom reports and analyzes jobs for accurate costing. Named BCS Employee of the Quarter for 2017 Quarter One, Jennifer is a valued asset to the team!

A self-motivated team player with exceptional organizational skills, Jenifer assists in accounting, administrative support, human resources and general office to other departments. Coming to BCS with 10 years of administrative experience, Jenifer provides the ultimate helping hand(s) to any team. To quote one of her favorite sayings by Henry Ford, “Coming together is a beginning, keeping together is progress, and working together is success.”

As a Data Entry Clerk, Rachel edits and matches up packing slips, manages accounts payable, matches vendor statements with current invoices, and completes clerical duties to include data entry and customer service. She is the backbone of the accounting team. An expert in administration, Rachel has been in data entry roles since 2014. She's learned to multi-task under pressure while constantly learning new procedures and methods. Rachel is self-motivated and dependable in team-building environments. In her free time, you'll find her reading, listening to lectures, audio-books of non-fiction publications, and theological studies or cooking and spending time with family and friends.

Marnie is extremely outgoing and friendly, which makes her the perfect fit for BCS Receptionist. Serving as the first impression for BCS Wichita office visitors, Marnie remains always positive and happy to help customers and coworkers. Marnie’s professional experience includes working reception in two other offices. Her experience in reception has given her the confidence and ability to learn quickly and take on many responsibilities. Marnie is a former Canadian citizen, but has lived in the US for 15 years. She has three girls and will be getting married next year.