Ken’s Metaphors for Success #10:
Success truly is “meeting, or exceeding expectations”, be it Customers, or Employers. At our core, we ALL want to please. Nothing is more powerful than a focused effort.
Here is #10:
I jump through hoops, always have, always will…
Too often people work at an organization for years without clear direction, hoping that they have done what is expected. If you want to be a true “tail wagger” (my term for “someone eager to perform”), establish what is expected of you, both early and often. Usually, this can be done as part of an Employee Review process. Personally, as an Employer, I don’t want anyone finishing their week with the least bit of ambiguity, in that regard. Nothing is more powerful than when Customers or Employers are asked, “Am I meeting your expectations?” Hence, I often tell my Customers,
“I jump through hoops, always have, always will, but you have to tell me where they are, and hold them still!” Achieving a goal is difficult, if you’re not crystal clear on what it is.
