In the first part of this series, we introduced how proper employee training on building automation can maximize both ROI and performance. You’ve finished your training, but the process isn’t over, as the reflection and evaluation periods afterwards are likely some of the most important stages to analyze current situations, instill proper actions, and make plans.
Stage Three – After Training
What happens when training is over? Like a follow-through on a golfer’s swing, a good follow-through after absorbing new knowledge is imperative. Just because training is over does not mean that everyone simply resumes their everyday work routines. Management can only hope employees take what they learned during training and apply it, so it is important to analyze and plan a next course of action. A good training session is one that is an ongoing project.
Management helped to identify employees’ development needs and organizational goals and how they fit with the company and operations. Now that training is over, management should now be able to compare the employee’s work with their identified needs and the company’s goals. By doing this, management can assess the effectiveness of the training and what efficiencies can be improved. Additionally, this also helps management decide on any future training by getting feedback on how effective the training sessions were to their employees and what topics are still unclear or can be further developed and put into practice.
Best Practices for Evaluations
Any management and/or trainers should ask these questions. This will help all higher-ups properly evaluate just how effective training was and to find areas of improvement on future sessions:
- Was the training done on-time and within the allotted time frame?
- How effective was the trainer at engaging the audience?
- Did the training properly meet all legal, regulatory, and safety requirements?
- How did the training affect employee morale and performance? Did it affect it positively?
- What common questions came up during training that can be addressed next time?
- Were solutions to those common questions properly put into use afterwards?
- Were all goals and weaknesses addressed?
By now, employees should understand that building automation increases efficiency and delivers results when properly applied. With proper training, employees understand their role better in the overall scheme of operations, and better work and productivity can follow. Contact us to learn more about facility management, training, and building automation.
